There are
2 main methods that can be used and accepted as proper evidence for ban requests. Grabbing a screenshot of the misbehaviour or creating a proper demo. I will lay out the simple step-by-step instructions on how to do so.
BOTH methods are equally acceptable.
1st Method - SCREENSHOTS1) Open up the console with the "~" key.
2) Once the console window is open, press the screenshot button that you have set. Example F5 or F3. The default screenshot key for Steam is F12.
3) Once you have taken a picture, upload it to your steam account.
4) Afterwards, locate your screenshot in the "Screenshots" heading. Click on the desired image.
5) Once you have clicked on the desired image this will pop up. Please copy and paste the following link as shown as you will be using this as proof on your ban request.
NOTE: Please ensure that the information in the console shows the misbehaviour. Ex) Teamkilling, Inappropriate Language, etc.
2nd Method - DEMOSThis section will explain how to make a proper demo. We require that demos be made a certain way in order to help us confirm who the player is and what he/she is doing wrong.1) Join team "Spectator in your current game. Ensure that you are spectating the correct player.
2) Once in Spectator, open up the console with the "~" key.
3) In the console window type
record "player name" (MUST HAVE QUOTES) and press the enter key or hit submit.
NOTE: Please include aimbot/hacking, etc after the player name.
4) When it says
"recording to "name.dem" type
status in the console window and then press the enter key.
(Status will lock the STEAM IDs of everyone in the server into the demo).5) Once you feel you have gathered and recorded sufficient proof, open the console again and type
stop, and then press the enter key or submit. This will end the demo.
6) Once you have typed
stop you should see something along these lines. If you do, you have created a proper demo. If not, refer to step one and try again. Ensure that quotes are used when needed.
7) Once you have recorded the demo be sure to play it back and ensure that you have captured the misbehaviour (Teamkilling, RDM, etc) and that you have sufficient footage (not having a demo that's 10 seconds long). It would be fruitless to have a demo submitted only to find out that it was corrupted or lack of evidence was provided. Please double check your recorded footage. To play back your captured demo open up the console and type
playdemo "demo file name here" and press the enter key or hit submit.
8) Locate your demo. Navigate into your game file to retrieve the .dem file for submission in the ban request. I will show a few examples for various games. Just find the appropriate game in the correct folder and go from there.
For
Hidden you will find the demo in your Local Disk (C:)\Program Files\Steam\steamapps\sourcemods\hidden
For
TF2 you will find the demo in your Local Disk (C:)\Program Files\Steam\steamapps\youraccount\team fortress 2\tf folder
For other Source games there is no difference. Just follow the layout shown above.
9) Once you have located your correct demo file, copy and paste that onto your desktop. Open this website
http://www.filesmelt.com/ and upload the demo from there.
Once it is uploaded, copy and paste that link on the ban request thread that you will/have created and stick it under the
proof subheading. Administrators will be able to grab it easier and review it for proper submission.
Latest Modification(s): 06/01/2013 - Added an additional step verifying that demo footage was appropriate and that the proper evidence was captured.